Monday, March 30, 2020



COVID-19 has changed the day to day lives of nearly every person in America. At the Chautauqua County Humane Society (CCHS) we have been implementing frequent changes as a result of the pandemic. The most effective way to answer the questions you have on what has changed is through our updated FAQs below. If you have further questions, please message us through the Chautauqua County Humane Society Facebook Page or email

Animal Care

Animal Care at CCHS continues as usual. There have been changes made to the staff schedule to separate employees as much as possible and social distancing is in practice to help lower the chances of introduction of COVID-19 to our facilities. All shelter pets are being cared for, walked, socialized, and loved. The well-being of all of the animals in our care is always our top priority.

Animal Population

The population at CCHS is currently low. Thanks to those who have fostered and adopted, fewer pets are living at the shelter. The number of animals is being kept low for two reasons. The first is if the COVID-19 pandemic should create an emergency need for Chautauqua County residents to board their pets. We want to have the space available to help keep families together. The second reason is to prepare for the possibility that a member of the CCHS staff becomes ill with the virus, leading to other staff needing to be quarantined. We can’t afford to be caught short-handed when it comes to being able to care for the animals.

Animal Intake

CCHS is currently taking in animals only on an emergency basis. We need our community to help with animals in need who are not emergencies and we will provide food, other supplies, and assistance. Please call 665-2209 to see how we can work together to care for animals who need help. If your pet is having medical issues please contact a veterinarian. We do not have a veterinarian on staff at CCHS. We continue to perform end of life services to pet owners when needed to prevent suffering. Call 665-2209 x 200 for an appointment.

We are currently taking in stray dogs that are brought to us by police and contracted Animal Control Officers and working as always to get them back with their families. 


CCHS continues to do adoptions by appointment. Adoptions appointments are scheduled in one-hour blocks. This allows time to go through the standard adoption process as well as sanitize the facilities following the appointment. All staff that is in contact with the public is required to wear a mask, as is any potential adopter. Currently we are only accepting applications that are submitted online. Find the application here.

Volunteer Program

We ask our volunteers to follow the guidelines set forth by the Centers for Disease Control and Prevention to stay home and stay safe. CCHS Volunteer Coordinator Rachel Johnson will contact volunteers when the program starts up again. 

Low-Cost Spay/Neuter Clinic

The CCHS Low-Cost Spay/Neuter Clinic is closed until further notice. All appointments through the end of April have been canceled.  Please watch and the Chautauqua County Humane Society Facebook page for updates.

Pet Food Pantry

The CCHS Pet Pantry is available to area residents. Please call 665-2209 to make an appointment if you need food. The Salvation Army of Jamestown, in conjunction with CCHS, is also offering pet food to their clients. Learn more at the Pet Pantry web page. We appreciate donations of pet food, treats, and cat litter to help keep loved animals in their homes during this time when finances are especially tight.

2nd Chances Thrift Store

2nd Chances Thrift Store will remain closed until further notice. Those wishing to support the shelter pets can shop on the 2nd Chances eBay Store, 2ndChances716. Like and follow the 2nd Chances Thrift Store Facebook Page for updates. 

Healthy Pet Clinics

April and May Healthy Pet Clinics have been canceled. June Healthy Pet Clinics are currently set to go on as scheduled. Please watch the Healthy Pet Clinics web page and the Chautauqua County Humane Society Facebook Page for updates.

Pennies 4 Paws

Pennies 4 Paws will continue as scheduled through April 30th. We are grateful to those essential businesses that are still able to participate in this important fundraising effort. If you have any questions or need any assistance regarding Pennies 4 Paws or any other CCHS fundraising, please email

Important Resources Regarding Pets and COVID-19

Click here for an in-depth article from the Humane Society of the United States regarding everything from pet safety to emergency preparedness during the COVID-19 Pandemic.